Refund Policy

At Book HSRP, we are committed to providing clear guidance and assistance for High Security Registration Plate (HSRP) services. This Refund Policy explains the circumstances under which refunds may be provided and the process for requesting a refund.

1. Eligibility for Refunds

Refunds are only applicable under the following circumstances:

• If the service could not be completed due to an error on our platform.
• If a duplicate payment is made in error.
• If you cancel your service request before processing has begun.

2. Non-Refundable Situations

Refunds are not available in the following cases:

• Failure to provide accurate vehicle or personal information.
• Delays caused by government authorities or external factors beyond our control.
• Any charges already processed by the payment gateway that are outside our control.

3. Refund Process

To request a refund, please contact our support team through the Contact page with your payment details, transaction ID, and reason for the refund. Once verified, refunds will be processed within 7–10 business days to the original payment method.

4. Contact for Refunds

For any questions or assistance regarding refunds, reach out to our support team via the Contact page. We aim to resolve all refund requests promptly and transparently.

5. Policy Updates

Book HSRP reserves the right to modify this Refund Policy at any time. Any changes will be reflected on this page and will be effective immediately upon posting.

By using Book HSRP services, you acknowledge that you have read and understood this Refund Policy.